Riskcheck
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Booking.com Japan hotel rate parity commitments

Streitfall geklärt

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Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider
Booking.com B.V.
Service
Accommodation booking
Country
Japan

Vorfall

The Japan Fair Trade Commission examined contractual provisions used by Booking.com in relation to Japanese hotels listing rooms through its reservation site. The authority was concerned that certain wide parity requirements could limit hotels’ ability to offer a lower price or different inventory through competing booking channels. On March 16, 2022, the agency accepted a commitment plan to stop the specified conduct and introduce compliance and reporting measures. Critically, the official notice states that accep…

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