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Webjet airfare fee and booking confirmation court order

Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider
Webjet Marketing Pty Ltd
Service
Online travel booking
Country
Australia

Incidente

The ACCC pursued conduct by online travel agent Webjet involving airfare prices displayed during a booking process and statements about whether flight reservations had been confirmed. The agency said mandatory additional charges were not communicated in a sufficiently clear manner and that some booking representations gave consumers an inaccurate impression. The Federal Court ordered Webjet to pay $9 million in penalties in July 2025. The outcome relates to representations identified during the court action; it sho…

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