Coupang delivery and seller-system information security action

เหตุการณ์

South Korea’s Personal Information Protection Commission discussed two separate historical information-security incidents involving Coupang services. A 2021 issue concerned information relating to delivery workers transmitted through a connected service system. A 2023 issue concerned access controls in an online marketplace seller interface that exposed customer-order details to other sellers. In November 2024 the commission announced administrative penalties and corrective measures after examining both incidents t…