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Qantas cancelled-flight ticket sales and notification order

Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider
Qantas Airways Limited
Service
Air travel
Country
Australia

الحادثة

The ACCC alleged that Qantas continued offering tickets for some flights after the airline had decided to cancel them, and did not promptly notify certain already-booked passengers. The regulator framed these actions as misleading representations about the availability of air services. Qantas agreed to make payments totaling $20 million to affected customers and admitted the specified conduct for court proceedings. In October 2024 the Federal Court ordered a $100 million penalty. The penalty was payable under the c…

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