Qantas cancelled-flight ticket sales and notification order

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The ACCC alleged that Qantas continued offering tickets for some flights after the airline had decided to cancel them, and did not promptly notify certain already-booked passengers. The regulator framed these actions as misleading representations about the availability of air services. Qantas agreed to make payments totaling $20 million to affected customers and admitted the specified conduct for court proceedings. In October 2024 the Federal Court ordered a $100 million penalty. The penalty was payable under the c…