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Cineplex online booking fee ruling upheld on appeal

Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider
Cineplex Inc.
Service
Cinema ticketing
Country
Canada

Incident

The Canadian Competition Tribunal considered how Cineplex showed online movie-ticket prices and the mandatory booking fee added to purchases. It found that the presentation included misleading drip pricing because the total payable amount was not adequately reflected in the initial offer. In September 2024 the Tribunal ordered a penalty exceeding CAD 38.9 million. Cineplex challenged the outcome, but in January 2026 the Federal Court of Appeal upheld the Tribunal decision. The appeal ruling is reported by the Compe…

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