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DoNotPay AI legal-service advertising order

Dispute resolved

Riskcheck has reviewed supporting evidence indicating that the dispute has concluded. This marker does not determine fault or legal liability.

Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider: DoNotPay, Inc.
Service: Professional software services
Country: United States

Incident

The FTC investigated claims that DoNotPay, a paid online service, could perform legal work at a level comparable to a human attorney. According to the agency, the company had not conducted adequate testing to substantiate the comparison and had not retained lawyers to evaluate the quality and accuracy of the relevant features. The FTC finalized an order in early 2025 requiring monetary relief, notices to specified past subscribers, and limits on similar claims unless backed by evidence. The order concerns represent…

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