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FlightHub and JustFly booking-fee settlement

Dispute resolved

Riskcheck has reviewed supporting evidence indicating that the dispute has concluded. This marker does not determine fault or legal liability.

Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider
FlightHub Group Inc.
Service
Flight booking
Country
Canada

Incident

Canada’s Competition Bureau investigated FlightHub Group, the operator of FlightHub.com and JustFly.com, regarding airfare booking representations. The agency reported findings about additional fees that were not transparent, the publication of favorable reviews created by the business, and claims about pricing and travel services. In February 2021 the company entered into a resolution involving a $5 million corporate penalty, with separate penalties for two directors. The Bureau described this as the end of its in…

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