TicketNetwork resale ticket fee and currency agreement

Incident

The Competition Bureau assessed advertising by TicketNetwork for event-ticket resales in Canada. It found that advertised amounts were not attainable once mandatory charges were added; the Bureau said the fees averaged more than thirty-eight percent of the displayed ticket prices. It also described cases where Canadian event prices appeared in US dollars without sufficient currency disclosure and where website presentation suggested a direct connection to an event organizer. A November 2023 agreement required a mon…