Riskcheck
Administrator research example

Online hotel booking websites give consumer disclosure undertakings

紛争解決済み

Riskcheckは、紛争が終了したことを示す資料を確認しました。この表示は、過失や法的責任を判断するものではありません。

Compiled from the cited public-authority records. Read the sources and any responses in context.

Other information
••••••••vago
Service
Accommodation booking
Country
United Kingdom

事案

The CMA investigated a group of online hotel-booking services over whether promotions, scarcity messages, search-ranking disclosures and extra charges were presented fairly. In February 2019 six named booking operations, covering Booking.com, Agoda, Expedia, ebookers, Hotels.com and trivago, submitted formal undertakings concerning the design and presentation of their services. The authority set September 2019 as the implementation deadline and recorded the wider enforcement case as closed. The undertakings address…

More detailsSign in to read the complete case details.
Read more