Riskcheck
Administrator research example

Viagogo resale ticket information court undertaking

분쟁 해결됨

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Compiled from the cited public-authority records. Read the sources and any responses in context.

Company / service provider
viagogo AG
Service
Ticket resale
Country
United Kingdom

사건

The CMA pursued consumer enforcement proceedings about information presented to people buying resale event tickets through viagogo. Its concerns included whether the customer could identify a seat, understand restrictions on venue admission, and see reliable information about the ticket seller and availability. In November 2018 a court approved a legally binding order requiring changes to the service, after viagogo agreed to address the CMA concerns without a trial. The order also covered clearer refund routes and…

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