Viagogo resale ticket information court undertaking

เหตุการณ์

The CMA pursued consumer enforcement proceedings about information presented to people buying resale event tickets through viagogo. Its concerns included whether the customer could identify a seat, understand restrictions on venue admission, and see reliable information about the ticket seller and availability. In November 2018 a court approved a legally binding order requiring changes to the service, after viagogo agreed to address the CMA concerns without a trial. The order also covered clearer refund routes and…